Terms and Conditions
TERMS AND CONDITIONS
All content included or comprising this Site, including though not limited to: text, graphics, logos, buttons, icons, images, digital downloads, data compilations, and software, is copyrighted as collective work and the property of the Site and protected by United States and International Copyright Laws.
Privacy is important to us. We only collect your personal information (such as your name, e-mail address, telephone number and product selections) to enhance your experience with AutoCoverPools.com. Information submitted to the Site is for internal use and is only shared with partnering companies used to provide you with the goods you are ordering; such as the shipping carrier needing to know where to deliver your order. We also gather some browsing information from you while you are on our site, such as your IP address, our cookie information, as well as the pages you requested and visited while on our Site. We use this information to track user patterns, page errors, and broken links in order to provide you with an even better shopping experience. Your information will never be sold, traded on the black market (or anywhere else for that matter), rented, leased, smoke signaled or shared (not even by carrier pigeon) with any company not involved with supplying your order. Because we shop online too so we get it and we’ll do our part to ensure your personal information is kept safe.
CREDIT CARD TRANSACTIONS
Credit Card transactions will typically be processed at the time of order. Full payments are required prior to the Site processing an order.
All returns must be submitted for approval within 30 days of purchase. Special order, custom made, or used items cannot be returned. Damaged items must be reported within 72 hours of the product being delivered to the provided shipping address. Returned products must be in the original condition and packaging with ALL owners’ manuals and warranty cards intact and present.
To return follow the instructions to email for a Return Materials Authorization (RMA) number and ship-to information. Securely pack the item(s) in the original packaging and ship via prepaid, UPS to the address provided by our customer service team. Shipping charges for return products are the responsibility of the customer. Returns made without RMA numbers may be delayed or denied. We apologize but we cannot refund handling fees once an order is processed. If original order was shipped by common carrier freight, the customer will be responsible to arrange product(s) to be returned once a RMA number has been issued. The actual shipping costs are non-refundable after items ship. All returned items will be subject to a 20% restocking fee.
We understand that you may change your mind about an order after placing it. You may cancel an order up until the order has shipped. Any order, once shipped, where the customer refuses delivery through the carrier (FedEx, UPS or Common Carrier Freight) is subject to a 20% restocking fee.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
All products carry manufacturer's warranties. We can assist you with your warranty claim or you can contact the manufacturer directly. Keep all warranty cards and information supplied with your products.
All materials and services on the Site are provided "as is". To the fullest extent permissible by applicable law, the Site disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Auto Cover Pools does not warrant that the Site; information, content, materials, products (including software) or services included on or otherwise made available to you through this site; their servers; or e-mail sent from Auto Cover Pools are free of viruses or other harmful components. The Site will not be liable for damages of any kind arising from the use of this site or from any information, content, materials, products (including software) or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, including without limitation, those resulting for loss of use, data or profits, whether or not the Site has been advised of the possibility of such damages. You expressly agree that your use of this site is at your sole risk.
Auto Cover Pools may make changes to the materials and services of the Site, including the prices and descriptions of any products listed herein, at any time without notice.
The information on our Site is complete and accurate to the best of our knowledge. However, manufacturers make changes to designs and specifications regularly which may not be reflected here. AutoCoverPools.com does not guarantee information is 100% complete and has no liability for the accuracy of the information on the Site.
While we take every effort to display the true colors of the products offered on the Site, due to the differences in computer or device settings we cannot guarantee that the color on your monitors, phone, touchpad, or anything else you could be using to scroll our Site will accurately display the color of the products you are looking at.
This Site contains links to third-party websites that are not under the control of the Site. The Site makes no representations whatsoever about any other websites to which you may have access through this Site. The Site provides these links as a convenience and the inclusion of such links does not imply that Auto Cover Pools endorses or accepts any responsibility for the content or uses of these other websites.